Exchange & Return Policy

1. Return Policy


We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it under the following conditions:

Eligibility for Returns:

  • Items must be returned within 02-03 days of delivery.

  • Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

  • Sale or discounted items may not be eligible for return unless they are defective or incorrect.


Return Process:

  1. Request a Return: Contact our customer services at (info@victoriouslondon.pk) with your order details.

  2. Shipping the Item: Pack the product securely and send it to our return address.

  3. Inspection & Confirmation: After receiving and inspecting the item, we’ll notify you about the approval or rejection of your order.


Return Shipping Costs:

  • In terms of  wrong or defective product, we cover the shipping costs.

  • In further conditions, the customer is responsible for the shipping cost.


2.  Refund Policy


Eligibility for Refunds:

  • Refunds are processed only after the returned item passes the inspection.

  • If the return is approved, the refund will be processed throught multiple accounts. i.e Jazz Cash , Easy Paisa & Bank Account

Refund Processing Time:

  • Jazz Cash Transfer within 07-10 working days.

Non-Refundable Situations:

  • If Items returned in used, damaged, or altered condition.

  • Late returns from (02–03 days).

  • Shipping fees (unless due to our error).

  • Office Timing

- Monday To Sunday

- 10:30 AM to 6:30 PM

          Office will be closed on Sunday and Public Holidays.

3. Exchange Policy

  • We allow exchanges for size or color issues (subject to availability).

4. Cancellations

  • You may cancel your order at any time before the shipping process.

  • Victorious London reserves the rights of cancelling customer order under these conditions.

  • Unavailability of stock