Exchange & Return Policy

At Victorious London, customer satisfaction is important to us. Please read our policy carefully before placing an order.

Return Eligibility

  • Returns are accepted within 02–03 days of delivery

  • Items must be:

    • Unused, unworn, and unwashed

    • In original packaging with tags attached

  • Sale or discounted items are not eligible for return unless the product is defective or incorrect

Return Process

  1. Request a Return
    Contact our customer support at info@victoriouslondon.pk with your order number and issue details.

  2. Ship the Item
    Securely pack and send the product to our return address.

  3. Inspection & Approval
    Once received, the item will be inspected and you will be informed about approval.

Return Shipping Charges

  • If the product is wrong or defective, shipping cost will be covered by us

  • In all other cases, return shipping will be paid by the customer


Exchange Policy

  • Exchanges are allowed only for size or color issues

  • Exchange is subject to stock availability

  • If the requested size or color is unavailable, no refund will be issued


No Refund Policy

⚠️ Victorious London does not offer refunds under any circumstances.
All approved cases will be handled through exchange only.


Order Cancellation

  • Orders can be cancelled before shipping

  • Victorious London reserves the right to cancel orders due to:

    • Stock unavailability

    • Pricing or system errors


Office Timings

  • Monday to Saturday: 10:30 AM – 6:30 PM

  • Sunday & Public Holidays: Closed


🔒 Strong Advice

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  • Checkout page

  • Order confirmation email